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Privacy Policy

PRIVACY POLICY of the UTEHO website

Last updated: 20.07.2026

1. General provisions

This Privacy Policy defines the procedure for the collection, use, storage, protection, and processing of personal data of users of the autoclav.com.ua website (hereinafter referred to as the “Website”). The Website is owned by Uteho LLC, EDRPOU code 38975875 (hereinafter referred to as the “Company”). This Policy has been developed in accordance with the Law of Ukraine “On Personal Data Protection”, the Law of Ukraine “On Electronic Commerce”, the Law of Ukraine “On Information”, and other regulatory legal acts of Ukraine.

By using the Website or providing personal data through any forms available on the Website, the user confirms that they have read this Privacy Policy and agree to the processing of their personal data in accordance with its provisions.

2. Personal data we process

The Company may process the following categories of personal data voluntarily provided by the user while using the Website, as well as certain technical data automatically transmitted by the browser:

  • first name and last name;
  • telephone number;
  • email address;
  • delivery address, locality, branch number, or courier delivery address;
  • data required for placing, paying for, and fulfilling an order;
  • information submitted through the “Request a call”, “Ask a question”, online chat, and review forms;
  • IP address, browser type, operating system, date and time of visit, device information, browser language, and other technical parameters required to ensure the proper operation of the Website.

3. Legal grounds and purposes of processing

Personal data is processed:

  • for the performance of a sales contract;
  • to comply with the requirements of Ukrainian law;
  • with the user’s consent;
  • to protect the legitimate interests of the Company, provided that this does not violate the user’s rights.

Personal data is used for placing and fulfilling orders, communicating with the customer, providing consultations, delivering goods, processing payments and refunds, improving the operation of the Website, analysing its use, and complying with the requirements of Ukrainian law.

4. Website forms

Providing personal data through the “Request a call”, “Ask a question”, online chat, order placement, or review forms is voluntary. The data is used exclusively to process the relevant request or fulfil the order.

5. Services and cookie files

Technical cookie files and similar technologies may be used to ensure the proper operation of certain Website functions. Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, Binotel, and other analytical and communication services (Viber, Telegram, online chat) may also be used to analyse the use of the Website, improve its operation, and communicate with users. The user may change cookie settings in their browser; however, this may affect the operation of certain Website functions.

6. Transfer of personal data

The Company does not sell users’ personal data. Data may be transferred only to third parties involved in fulfilling an order or ensuring the operation of the Website, including payment service providers, banks, delivery services (including Nova Poshta), telephony providers, hosting providers, CRM providers, and other contractors, to the extent necessary to provide the relevant services, as well as in cases provided for by Ukrainian law.

7. Payment and delivery

When placing an order, personal data necessary to make payment in accordance with the payment method selected by the user, as well as to arrange delivery of the goods (Nova Poshta, self-pickup), may be processed.

8. Protection of personal data

The Company applies the necessary organisational and technical measures to protect personal data from unauthorised access, loss, alteration, or disclosure. Access to personal data is granted only to authorised employees and contractors who require such information to perform their official or contractual duties.

9. Confidentiality of personal data

The Company does not sell, exchange, or otherwise commercially distribute users’ personal data. Access to personal data is granted only to employees and contractors of the Company who require such information to perform their official or contractual duties, as well as to other persons in cases provided for by Ukrainian law.

10. Retention period

Personal data is stored no longer than necessary to achieve the purposes of its processing, until the user withdraws their consent (if consent is the legal basis for processing), or for the periods established by Ukrainian law. After the retention period expires, personal data is deleted or anonymised unless otherwise required by Ukrainian law.

11. User rights

  • to receive information about the processing of their personal data;
  • to obtain a copy of their personal data in cases provided for by law;
  • to request correction, updating, or deletion of data;
  • to restrict the processing of personal data in cases provided for by law;
  • to withdraw consent to the processing of personal data if consent was the legal basis for processing;
  • to contact the Ukrainian Parliament Commissioner for Human Rights or a court.

12. Links to third-party resources

The Website may contain links to third-party web resources and services. The Company is not responsible for the content or privacy policies of such resources.

13. Changes to the Policy

The Company has the right to update this Policy periodically. The current version is always published on the Website.

14. Contact information

For questions regarding the processing and protection of personal data, the user may contact the Company by email at: rsabyo@gmail.com or by using the contact details provided on the “Contacts” page of the Website.